Shipping policy

Here is a professional, complete Shipping Policy drafted specifically for CART ZELIA based on your details. You can copy and paste this directly into your Shopify settings.

Shipping Policy

Thank you for shopping at CART ZELIA! Here is everything you need to know about our shipping rates and terms.

1. Order Processing Time

All orders are processed and prepared for dispatch within 1 to 3 business days (excluding weekends and major holidays).
Once your order has been processed and shipped, you will receive an email confirmation containing your tracking number.

2. Shipping Destinations & Delivery Times

Coverage Area: We currently offer shipping across the United States.
Carrier: All orders are shipped using USPS (United States Postal Service).
Estimated Delivery Time: Once dispatched, standard shipping typically takes 3 to 7 business days to arrive depending on your location.

3. Shipping Rates & Charges

Free Shipping: We offer Free Standard Shipping on all orders shipped within the United States with no minimum purchase required.

4. Order Tracking

As soon as your order ships, you will receive an email notification with a USPS tracking number so you can monitor the status of your shipment in real time.
Please allow up to 24 hours for the tracking information to update on the USPS tracking portal.

5. Address Changes & Incorrect Information

Please ensure all shipping details entered at checkout are correct. If you need to make changes to your delivery address, please contact us immediately at [Insert Your Support Email] before your order is processed. Once an order has shipped, we cannot change the delivery destination.

6. Lost, Stolen, or Delayed Packages

CART ZELIA is not responsible for postal carrier delays or packages lost or stolen after delivery has been confirmed by USPS.
If your tracking information shows that your package was delivered but you have not received it, please check with neighbors or contact your local USPS post office for assistance.